Last updated: May 6, 2026
DJENX Solutions Group collects personal information only when necessary to provide our testing and screening services, including names, contact details, and relevant medical or legal information. We gather data through direct interactions, such as when you schedule an appointment, complete intake forms, or communicate with our team via phone or email. All information is collected with your explicit consent and used solely for the purpose of delivering our professional services.
The personal information we collect is used exclusively to deliver, manage, and coordinate our testing and screening services. This includes scheduling appointments, facilitating specimen collection and laboratory analysis, communicating test results and follow-up instructions, maintaining compliance with federal and state regulations, processing payments, and providing customer support. We do not use your personal information for unsolicited marketing without your prior consent, and we take reasonable steps to ensure your data is used only for the purposes you have authorized.
We do not sell, rent, or trade your personal information to any third parties. Your information is shared only with trusted service providers who are essential to delivering our services, such as SAMHSA-certified laboratories, accredited collection partners, and secure data-processing vendors — all of whom are contractually bound to protect your data and use it solely for the purposes of providing services to DJENX Solutions Group. We may also disclose personal information where required by law, regulation, or legal process, or where necessary to protect the rights, safety, and property of our company, our clients, or the public.
By providing your mobile phone number, you consent to receive SMS messages from DJENX Solutions Group regarding appointments, reminders, and service updates related to your testing. Message and data rates may apply. SMS consent is not shared with third parties or affiliates for marketing purposes, and you may opt out at any time by replying STOP to any message.
SMS consent is not shared with third parties.
We implement industry-standard security measures to safeguard your personal and medical information, including encrypted data storage, secure access controls, and regular security audits. Our operations comply fully with HIPAA regulations, ensuring your protected health information remains confidential at all times. We never sell, rent, or share your personal information with third parties for marketing purposes.
You have the right to access, correct, or request deletion of your personal information at any time by contacting our privacy officer directly. You may also opt out of non-essential communications, including SMS messages, or request restrictions on how we use your information. We will respond to all privacy-related requests within 30 days and will notify you of any changes to how we handle your data.